Landbot Tutorial 2024: Build No-Code Chatbots for Your Business

In today's digital landscape, chatbots are essential for enhancing customer engagement and improving customer service. Landbot stands out as a leading no-code chatbot builder, empowering businesses to create personalized and effective chatbots without requiring any programming knowledge. This tutorial will guide you through the process of using Landbot to build your own chatbot, step-by-step.

Before diving into chatbot creation, you'll need to create a Landbot account. The signup process is straightforward and free. Once you've registered, you'll receive a link to create your first bot project. Landbot offers pre-built template conversation flows based on various use cases, providing a quick starting point. Familiarize yourself with the dashboard by clicking the house symbol on the left to get a better view of the platform.

To begin building your chatbot, select your desired channel (e.g., web, WhatsApp) and click 'Build a Chatbot.' Landbot will present you with a template library. For this tutorial, we'll create a chatbot from scratch to explore the platform's capabilities fully. Consider a scenario where you're designing a subscription bot for an online gaming magazine called 'GameWorld.'

Start by customizing the welcome message. Your bot should introduce itself and prompt the user to initiate a conversation. For example, a simple 'Hi' button can serve as the initial interaction. To add a new sequence, drag the green arrow from a specific response in the welcome message. Each button choice sequence will typically conclude with a 'DEFAULT' button, allowing you to create a continuous flow. From the default option, drag an arrow to access a menu of questions and integration blocks. Select 'Simple Message' to add a customized message and complete your first sequence.

Real-time customization is crucial for creating engaging chatbots. Use Landbot's wide range of question types to gather user information effectively. For instance, request the user's name using the 'NAME' block. Landbot's pre-formatted question types, such as URL and phone number questions, ensure data accuracy. Variables, denoted by '@' + 'variable name,' categorize and store the collected data, enabling personalized conversational flows and external database integration. To create button selections, drag an arrow from the name block and choose 'BUTTONS.' You can also include a 'GOODBYE' block with social network sharing buttons or a chat restart option. Activate automatic URL redirection to guide users to your social profiles or website, even if they aren't subscribers.

Integrations are vital for streamlining your workflow. Exporting chatbot data to Google Sheets is a key step. First, create a spreadsheet on Google Drive. Then, in Landbot, select 'GOOGLE SPREADSHEETS' and link your Google Drive account. Choose the spreadsheet and select 'Insert a new row' to add new subscriber data. Match the column names with the variables you want to store and click 'SAVE.'

Enhance user engagement with advanced question types. The picture choice block displays an image carousel instead of buttons, allowing users to select images. For multiple-choice questions, create a button block and enable the 'Multiple Choice!' option. For open-ended questions, use the 'TEXT' question block, which provides an empty field for users to input their responses. To gauge user experience, use the 'RATING' and 'SCALE' blocks to create survey bots.

Landbot offers various design options to personalize your chatbot. You can select a pre-designed theme from the available templates. Customize the color scheme, logo, avatar, and fonts to align with your brand. For advanced customization, those with CSS knowledge can make significant changes to the chatbot's appearance.

Landbot provides several options for integrating your chatbot into your website. These include: Fullscreen (chatbot takes up the entire screen), Popup (chatbot appears when someone visits your website), Embed (chatbot is embedded in a section of your website), and Live Chat (chatbot appears as a live chat message). Each option offers slightly different instructions for implementation.

Landbot simplifies chatbot creation with its no-code interface and drag-and-drop functionality. It allows you to create chatbots for various platforms and languages, collect customer information, and integrate with other tools. By following this tutorial, you can harness the power of Landbot to enhance customer engagement and improve your business operations. Consider exploring alternatives like BotPenguin for additional chatbot building options.